What they're saying
The choice we face is a stark one. Do we lead the revolution or do we become victims of evolution? Customers are starting to assign specific roles to specific retailers, apps have become the new high street
Philip Clarke, CEO Tesco
We are witness to a seismic change in consumer behavior, and that seismic change is linked to technology. Investment in these new platforms, especially mobile, is mission critical to our respective companies. It can't be an afterthought.
Howard Schultz, CEO Starbucks