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Learn more"The line between payments and marketing is getting ever harder to see": We've had some great coverage of our recent ann...
Servebase partners with Movanta to offer Retailer Branded Mobile Apps with Payment: Servebase have partnered with Movant...
Movanta Launches LASSI to Help Smaller Retailers and Restaurants Engage Customers with Mobile: Movanta has today announc...
Customer Relationships: Keeping The Love Alive: One of the hardest tasks for any brand is keeping a strong relati...
Using Mobile for Customer Loyalty: Let me ask you a question, marketer to marketer. If you had the choice, which...
Top 10 Loyalty Tools: My previous blog looked at the use of loyalty tools for different industries. But what are ...
When is an app not an app?: Businesses of all sizes seem to want to have an app. With 60% of the UK population o...
The Loyalty Opportunity: The benefits of loyalty seem obvious - businesses turn a one-off visitor into a regular,...
UK Smartphone Penetration now at 64%. European penetration at 57%.
64% of UK consumers use their phones in stores, 61% in cafes and 59% in restaurants
On average smartphone owners have 24 apps installed, 9 are used regularly and 8 were purchaed
84% of UK consumers expect to use their smartphones the same or more often over the next 12 months
The choice we face is a stark one. Do we lead the revolution or do we become victims of evolution? Customers are starting to assign specific roles to specific retailers, apps have become the new high street
Philip Clarke, CEO Tesco
We are witness to a seismic change in consumer behavior, and that seismic change is linked to technology. Investment in these new platforms, especially mobile, is mission critical to our respective companies. It can't be an afterthought.
Howard Schultz, CEO Starbucks
